Senior Customer Service Representative

1 day ago


Makati City, National Capital Region, Philippines Absolute Outsource Full time
Job Overview

We are seeking a highly skilled and dedicated Senior Customer Service Representative to join our team at Absolute Outsource.

This role is ideal for individuals who possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Responsibilities
  • Provide exceptional customer service through various channels including phone, email, and chat.
  • Resolve customer complaints and concerns in a professional and timely manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
Qualifications

To be successful in this role, you must have:

  1. A high school diploma or equivalent.
  2. No prior BPO experience is required, but it is an advantage.
  3. The ability to work on-site.
  4. Flexibility to work on shifting schedules.
  5. Strong communication skills.
Benefits

As a valued member of our team, you will enjoy the following benefits:

  • Paid leave.
  • Paid training.
  • HMO coverage for two dependents.
  • Night differential of 20%.


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