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Collections Supervisor

1 week ago

Manila, National Capital Region, Philippines Creditable Lending Corporation Full time

Creditable Lending Corporation is a growing company that requires a Collections Supervisor to join our team.

Key Responsibilities:
  • Team Supervision: The Collections Supervisor will supervise a team of collectors and provide guidance and support to ensure they meet their targets and goals.
  • Collections Calls Model: They will develop and implement a collections calls model that ensures effective communication with customers and meets the company's objectives.
  • Performance Monitoring: They will monitor the performance of the team and identify areas for improvement.

The ideal candidate will have a proven track record of success in customer service and recovery, as well as strong leadership skills and the ability to motivate and inspire a team.