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Claims Operations Supervisor
2 weeks ago
Job Purpose:
The Billing Supervisor is responsible for leading and managing the billing team to ensure accurate and timely premium billing, collection, and reconciliation for assigned accounts. This includes maintaining effective plan administration and high-quality service to achieve company objectives for customer satisfaction, business growth, and total quality service.
Key Performance Indicators:
- Accuracy and timeliness of premium billing and collection
- Effective plan administration and customer satisfaction
- Business growth and revenue enhancement
Requirements:
- Bachelor's degree in Accounting or related field
- At least one year of work experience in a supervisory capacity in service-oriented transactions
- Excellent written/verbal communication skills
- Customer-focused with strong problem-solving abilities
