Healthcare Journey Guide

11 hours ago


Cebu City, Central Visayas, Philippines beBeeCare Full time $60,000 - $80,000

As a Patient Care Coordinator, you will guide patients through complex healthcare journeys with empathy and professionalism. Your role is to act as the primary point of contact for patients, assisting with appointment scheduling, follow-ups, and care coordination.

Key Responsibilities:
  • Provide exceptional customer service by answering patient inquiries clearly and empathetically.
  • Coordinate with healthcare providers and specialists to deliver seamless patient experiences.
Requirements:
  • Excellent written and verbal communication skills in English
  • 2+ years of experience in customer service, healthcare support, or care navigation roles
  • Strong understanding of the healthcare system and patient care processes
  • Proficiency in Google Suite, Calendly, RingCentral, and CRM or case management tools
  • Strong attention to detail with the ability to manage multi-step patient processes efficiently

You are a compassionate and detail-oriented individual who thrives in fast-paced environments. You have excellent communication skills and a strong understanding of the healthcare system.



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