Healthcare Journey Support Specialist

1 day ago

Angeles City, Central Luzon, Philippines beBeeCare Full time $40,000 - $60,000
Job Overview

This role involves supporting patients at the very beginning of their care journey. As a vital part of our team, you will be responsible for ensuring accurate and complete documentation, verifying insurance eligibility, and coordinating with patients and providers.

A strong attention to detail and excellent organizational skills are essential for this position. You should be proficient in Microsoft Office and comfortable using electronic medical record systems.

Key Responsibilities
  • Process new patient referrals and ensure all documentation is accurate and complete.
  • Verify insurance eligibility and update referral logs accordingly.
  • Upload, track, and organize medical documents in the system.
  • Coordinate with patients, providers, and internal teams via phone, chat, and email.
  • Handle faxes, tasks, and provider requests promptly and with precision.
  • Ensure evaluation appointments are set up correctly and maintain smooth team communication through daily updates.
Requirements
  • 2+ years of experience in insurance verification and authorization.
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes.
  • Excellent attention to detail, organization, and time management.
  • Proficient in Microsoft Office and comfortable using EMR systems.
  • Professional communication skills and ability to remain calm under pressure.
  • Bonus: Prior physical therapy or healthcare experience.
Benefits
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and growth.
  • Work in a dynamic and supportive team environment.
  • Make a meaningful impact by helping to build and strengthen families.
Employment Details
  • Full-time employment.
  • Administrative role within the healthcare industry.

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