Healthcare Liaison

1 day ago

Cebu City, Central Visayas, Philippines beBeeCare Full time $80,000 - $100,000
Care Navigator

As a key member of our healthcare team, you will play a vital role in expanding our presence in the industry. This position focuses on guiding and supporting providers, ensuring seamless onboarding, engagement, and collaboration for improved patient outcomes.

Job Description
  • Serve as the first point of contact, ensuring a professional and welcoming patient experience.
  • Collect, verify, and update patient information accurately while ensuring confidentiality.
  • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
  • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
  • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
  • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
  • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
Key Responsibilities
  • Care Coordination (80%)
    • Develop and implement effective care coordination strategies to improve patient outcomes.
    • Collaborate with healthcare professionals to ensure seamless care transitions.
    • Manage patient flow and prioritize tasks to minimize delays.
    • Monitor patient satisfaction and make recommendations for improvement.
  • Provider Partnership (20%)
    • Conduct outreach to establish and maintain strong relationships with healthcare providers.
    • Develop and execute strategic plans to acquire new provider partnerships.
    • Monitor and analyze data to inform business decisions.
Required Skills and Qualifications
  • Proven experience in Care Coordination, especially in physical healthcare.
  • 1+ years of outbound sales experience (healthcare preferred).
  • Strong cold-calling & email outreach skills.
  • Proficiency with HubSpot, LinkedIn Sales Navigator, and CRM tools.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced, metrics-driven environment.
Benefits
  • Competitive Salary: To be discussed during the interview.
  • Remote Work: Fully remote – work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Direct Mentorship: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Work and connect with professionals around the world.
  • Work-Life Balance: Flexible hours that support a healthy work-life balance.
Our Recruitment Process
  1. Application.
  2. Screening.
  3. Top-grading Interview.
  4. Skills Assessment.
  5. Client Interview.
  6. Job Offer.
  7. Client Onboarding.

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