Healthcare Support Associate

2 days ago

Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

Now Hiring: Healthcare Client Support Associate

Work Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City

Work Schedule: Shifting hours in line with U.S. healthcare operations

At Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for individuals who are eager to grow their careers in a dynamic and supportive work environment.

Your Role

  • Provide administrative and operational support to U.S.-based clinics
  • Manage patient-related inquiries via calls, emails, and chats with professionalism
  • Perform healthcare-related processes such as insurance verification, claims, and billing assistance
  • Work closely with a collaborative team to meet client expectations

Who We're Looking For

  • Excellent English communication skills (both written and verbal)
  • 1–5 years of BPO experience (healthcare experience is an advantage but not required)
  • Comfortable working U.S. business hours and flexible with shifting schedules
  • A team player who is adaptable, motivated, and eager to learn

What We Offer

  • Competitive salary package plus performance incentives
  • Comprehensive paid training and structured onboarding
  • 13th-month pay, overtime, and night differential benefits
  • HMO coverage for employees
  • Free on-site parking
  • Company events and a fun, supportive workplace culture
  • Clear career advancement opportunities and regularization pathways

Be part of a team that supports U.S. healthcare providers while advancing your career in the BPO industry.

Apply today and start your journey with us

Job Type: Full-time

Benefits:

  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Work Location: In person

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