
Healthcare Support Associate
1 day ago
Now Hiring: Healthcare Client Support Associate
Work Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City
Work Schedule: Shifting hours in line with U.S. healthcare operations
At Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for individuals who are eager to grow their careers in a dynamic and supportive work environment.
Your Role
- Provide administrative and operational support to U.S.-based clinics
- Manage patient-related inquiries via calls, emails, and chats with professionalism
- Perform healthcare-related processes such as insurance verification, claims, and billing assistance
- Work closely with a collaborative team to meet client expectations
Who We're Looking For
- Excellent English communication skills (both written and verbal)
- 1–5 years of BPO experience (healthcare experience is an advantage but not required)
- Comfortable working U.S. business hours and flexible with shifting schedules
- A team player who is adaptable, motivated, and eager to learn
What We Offer
- Competitive salary package plus performance incentives
- Comprehensive paid training and structured onboarding
- 13th-month pay, overtime, and night differential benefits
- HMO coverage for employees
- Free on-site parking
- Company events and a fun, supportive workplace culture
- Clear career advancement opportunities and regularization pathways
Be part of a team that supports U.S. healthcare providers while advancing your career in the BPO industry.
Apply today and start your journey with us
Job Type: Full-time
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Work Location: In person
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