Technical Solutions Specialist

2 days ago

Baguio City, Cordillera, Philippines beBeeSolutions Full time $80,000 - $150,000
Job Opportunity

We are seeking a highly skilled Technical Solutions Specialist to join our team. As a key member of our Revenue Operation Department, you will be responsible for delivering innovative technical solutions that meet the needs of our customers.

In this role, you will work closely with sales teams and other stakeholders to understand customer requirements and develop effective solutions. Your ability to communicate complex technical concepts in a clear and concise manner will be essential in driving product value, sales success, and customer satisfaction.

  • You will engage in functional and technical discussions with customers to understand their needs and pain points.
  • You will design and present solutions that demonstrate the product's value and address customer needs effectively.
  • You will conduct needs assessments and solution-finding sessions with customers, including technical questionnaires for varying levels of complexity.
Key Responsibilities
  • Provide technical expertise to Sales and Customer Success teams to support revenue goals.
  • Develop and deliver impactful product demonstrations tailored to specific audiences, verticals, and customer needs.
  • Contribute to proposal responses addressing functional and technical requirements.
Technical Requirements
  • A strong understanding of our product suite, including front-end and back-end functionality.
  • The ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills to explain technical concepts clearly to diverse audiences.
  • A team-oriented mindset working effectively with Sales, Customer Success, and other internal stakeholders.
Benefits
  • Total Rewards package competitive within the local job market.
  • Generous time off and health and wellness programs offering choice and flexibility.
  • A comprehensive package prioritizing overall well-being.
What We Offer
  • A remote-centric culture empowering you to work with purpose and accountability.
  • A bias toward action and empowerment to make decisions.
  • A collaborative environment celebrating each other's successes.
  • A commitment to diversity and respect for local cultures.

We recognize it's unrealistic for candidates to fulfill 100% of the criteria. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time.

We are committed to ensuring the integrity of global education and improving learning outcomes. Our values underpin everything we do:

  • Customer Centric - Putting educators and learners at the center of everything we do.
  • Passion for Learning - Constantly learning and growing as teammates.
  • Integrity - The heartbeat of Turnitin, shaping our products and how we treat each other.
  • Action & Ownership - Empowering teammates to make decisions.
  • One Team - Breaking down silos and collaborating effectively.
  • Global Mindset - Respecting local cultures and embracing diversity.

  • Technical Specialist

    2 days ago

    Baguio City, Cordillera, Philippines beBeeCustomer Full time ₱18,000 - ₱24,000

    Technical Support SpecialistThis role is a highly motivated technical support specialist who possesses excellent communication, analytical, and problem-solving skills. As a technical support specialist, you will provide outstanding customer service and support to our clients.Key Responsibilities:Responding to customer inquiries via phone, email, and chat in...

  • Technical Solutions Professional

    2 days ago

    Baguio City, Cordillera, Philippines beBeeEngineering Full time $80,000 - $150,000

    Customer Solutions Engineer\The ideal candidate will have a passion for solving customer problems through creative technical solutions. In this role, you'll be a technical expert, a strategic partner to sales teams, and a strong communicator.\You will engage in functional & technical discussions with customers, understanding their requirements and pain...

  • Technical Solutions Expert

    2 days ago

    Baguio City, Cordillera, Philippines beBeeSolutions Full time $90,000 - $120,000

    Job OpportunityWe are seeking a highly skilled Technical Solutions Expert to join our Revenue Operations team. As a technical expert, strategic partner to sales teams, and strong communicator, you will be expected to have a passion for solving customer problems through creative technical solutions.Main Responsibilities:Engage in functional & technical...

  • Technical Solutions Expert

    2 days ago

    Baguio City, Cordillera, Philippines beBeeEmpowerer Full time ₱60,000 - ₱80,000

    Job OverviewAs a Technical Support Specialist, you'll play a vital role in helping individuals and businesses succeed online by providing top-notch support.Our mission is to empower professionals with the tools they need to achieve their goals. We're constantly innovating and pushing boundaries with a team of over 900 talented experts.We strive to deliver...

  • Technical Solution Architect

    2 days ago

    Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱1,500,000 - ₱2,000,000

    Job OverviewYou will lead software development teams and work with clients to transform business requirements into impactful solutions.This position offers the opportunity to shape architectural decisions, ensure scalability, security, and maintainability.As a leader, you will be responsible for providing technical guidance, resolving blockers, and ensuring...

  • Technical Support Specialist

    2 days ago

    Baguio City, Cordillera, Philippines beBeeSoftware Full time $8,400 - $16,800

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to provide technical assistance for app development and integration. The ideal candidate will have experience working with low-code solutions, troubleshooting issues, and optimizing applications to enhance functionality and efficiency.

  • Technical Customer Solutions Specialist

    2 days ago

    Baguio City, Cordillera, Philippines beBeeSupport Full time $98,333 - $143,999

    Job OverviewWe are seeking a seasoned technical support professional to join our team. As a Senior Technical Support Engineer, you will be responsible for resolving complex technical issues and collaborating with cross-functional teams to drive customer satisfaction.ResponsibilitiesLead diagnosis, troubleshooting, and resolution of critical technical...

  • Senior Technical Solution Specialist

    2 days ago

    Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱1,500,000 - ₱1,700,000

    Job DescriptionWe are seeking a Senior System Engineer to implement, support and operationalize Microsoft 365 and Azure solutions. The ideal candidate will have a strong technical background in Microsoft 365, Azure and related technologies.Key ResponsibilitiesImplement new Microsoft 365 and Azure solutions for clients ensuring performance, security and...

  • Technical Solutions Expert

    2 days ago

    Baguio City, Cordillera, Philippines beBeeCustomerSupport Full time $45,000 - $57,500

    About UsWe deliver exceptional client experiences and create opportunities for meaningful work in communities worldwide.We have a diverse team of over a thousand members across five countries and aim to grow our global presence.Your RoleAs a Technical Support Specialist, you will engage with customers to address their inquiries and resolve complaints...

  • Technical Support Specialist

    2 days ago

    Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱240,000 - ₱288,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.The successful candidate will be responsible for delivering timely and effective technical support to customers via phone, chat, or email.Key...