
Technical Solutions Expert
18 hours ago
We are seeking a highly skilled Technical Solutions Expert to join our Revenue Operations team. As a technical expert, strategic partner to sales teams, and strong communicator, you will be expected to have a passion for solving customer problems through creative technical solutions.
Main Responsibilities:- Engage in functional & technical discussions with customers, understanding their requirements and pain points.
- Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
- Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
- Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.
- Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
- Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.
- Stay updated on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
- Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.
- Address technical questions and follow up on pending issues.
- Invest in personal and professional growth, expanding your technical skills and product knowledge.
Key Skills:
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- Excellent problem-solving and analytical skills.
- Familiarity with the product and its applications.
- Strong technical knowledge and skills.
Benefits:
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Competitive salary and benefits package.
- Professional training and certification programs.
What We Offer:
- A fast-paced and challenging work environment.
- The opportunity to work with a talented team of professionals.
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
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