Senior Technical Solution Specialist

2 days ago

Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱1,500,000 - ₱1,700,000
Job Description

We are seeking a Senior System Engineer to implement, support and operationalize Microsoft 365 and Azure solutions. The ideal candidate will have a strong technical background in Microsoft 365, Azure and related technologies.

Key Responsibilities
  • Implement new Microsoft 365 and Azure solutions for clients ensuring performance, security and scalability.
  • Provide technical support during client onboarding via chat-based support and escalate to MS Teams calls as needed.
  • Migrate client data and applications into Microsoft 365 and Azure environments.
  • Implement test and deploy M365 capabilities to help clients align with best practices.
  • Review client systems and provide recommendations to optimize design security and functionality.
  • Maintain client documentation standard templates policies and automation for consistent deployment.
  • Escalate remote support for complex technical issues beyond Tier II.
  • Mentor and guide junior engineers within the Microsoft support team.
Requirements
  • Bachelor's degree in IT Computer Science or related field plus 4+ years of relevant experience or equivalent combination of education and experience.
  • Proven track record in Microsoft 365 and Azure implementation and support.
  • Current vendor or industry-recognized certifications in Microsoft 365 or Azure mandatory.
  • Deep expertise in Microsoft 365 and Azure including EntraID Intune and Security capabilities.
  • Strong understanding of Microsoft 365 licensing models.
  • Proficiency with at least two of the following Microsoft server and desktop environments patch management backup technologies vulnerability management scripting/automation PowerShell or Python knowledge of security frameworks NIST CSF CIS CSC grasp of Active Directory EDR firewalls and best-practice architectures.
  • Excellent written and verbal English communication skills.
  • Strong organizational time management and documentation skills.
  • Ability to work independently and mentor others.
Preferred Qualifications
  • Experience mentoring and leading junior engineers.
  • Familiarity with AI-assisted ticketing and support tools.
What We Offer
  • A dynamic collaborative work environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.

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