
Technical Solutions Expert
1 day ago
About Us
- We deliver exceptional client experiences and create opportunities for meaningful work in communities worldwide.
- We have a diverse team of over a thousand members across five countries and aim to grow our global presence.
As a Technical Support Specialist, you will engage with customers to address their inquiries and resolve complaints regarding products and services.
You will collaborate with various teams to handle customer needs and provide prompt, professional service.
Key Responsibilities- Compose thoughtful responses to customer requests.
- Triage incoming requests and identify trends in customer issues.
- Provide accurate information to customers with empathy and courtesy.
- Log and manage customer support tickets.
- Solve problems, answer product-related questions, and troubleshoot issues.
- Perform ad hoc tasks when requested.
- Monitor client dashboards and platforms, and proactively reach out to customers who need extra support.
- Evaluate opportunities for continuous process improvement.
-
Technical Solutions Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeSolutions Full time $90,000 - $120,000Job OpportunityWe are seeking a highly skilled Technical Solutions Expert to join our Revenue Operations team. As a technical expert, strategic partner to sales teams, and strong communicator, you will be expected to have a passion for solving customer problems through creative technical solutions.Main Responsibilities:Engage in functional & technical...
-
Technical Solutions Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeEmpowerer Full time ₱60,000 - ₱80,000Job OverviewAs a Technical Support Specialist, you'll play a vital role in helping individuals and businesses succeed online by providing top-notch support.Our mission is to empower professionals with the tools they need to achieve their goals. We're constantly innovating and pushing boundaries with a team of over 900 talented experts.We strive to deliver...
-
Technical Solutions Professional
1 day ago
Baguio City, Cordillera, Philippines beBeeEngineering Full time $80,000 - $150,000Customer Solutions Engineer\The ideal candidate will have a passion for solving customer problems through creative technical solutions. In this role, you'll be a technical expert, a strategic partner to sales teams, and a strong communicator.\You will engage in functional & technical discussions with customers, understanding their requirements and pain...
-
Technical Banking Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeBanking Full time ₱62,500 - ₱87,500Technical Banking SpecialistWe seek a technical banking specialist to join our international team and contribute to the migration of a major UK bank's core system to Avaloq.This opportunity is ideal for experienced professionals looking to work on large-scale, international banking projects and collaborate with industry experts.Key Responsibilities:Implement...
-
Technical Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱600,000 - ₱1,000,000Job OverviewThis role involves providing expert technical assistance to clients, ensuring they receive top-notch support and guidance. The Technical Support Advocate will work in a fast-paced environment, delivering exceptional client satisfaction through hands-on troubleshooting, feature explanation, and best practice guidance.
-
Industry Leading Client Solutions Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱800,000 - ₱1,000,000Client Solutions ExpertAs a skilled Client Solutions Expert, you will be responsible for the successful integration of our products and developing strong relationships with clients to lead to retention and growth of the business. You will identify areas for improvement and strive to improve client satisfaction.Key Responsibilities:Provide strategic and...
-
Technical Support Expert
12 hours ago
Baguio City, Cordillera, Philippines beBeeTroubleshooter Full time $60,000 - $80,000Job OverviewWe're seeking a skilled Technical Support Expert to join our team. This role involves bridging the gap between customers, support teams, and developers.The ideal candidate will own escalated issues from start to finish, investigate problems, collaborate across teams, and ensure timely and accurate resolutions for our customers.This is a...
-
Expert Technical Support Specialist
1 day ago
Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱700,000 - ₱1,000,000Job Title: Expert Technical Support Specialist">This is a challenging and rewarding role for a highly skilled technical support specialist to join our team. As an expert in troubleshooting complex technical issues, you will be the primary escalation point for resolving intricate problems that require advanced technical knowledge.As a key member of our...
-
Baguio City, Cordillera, Philippines beBeeArchitect Full time ₱6,000,000 - ₱8,000,000Technical Solutions ArchitectWe're seeking an experienced Technical Solutions Architect to lead our technical team and drive project delivery.Key Responsibilities:Collaborate with cross-functional teams to identify requirements, develop functional specifications, and challenge architecture.Assign tasks and defects to the team using a predefined strategy and...
-
Technical Resolution Expert
1 day ago
Baguio City, Cordillera, Philippines beBeeSpecialist Full time ₱4,000 - ₱6,000About UsSinch is pioneering the way the world communicates. We make it easy for businesses to connect with their customers through mobile messaging, voice, and email.Our AI-infused Super Network, APIs, and applications enable seamless customer experiences at every step of their journey.We value diversity of thinking, skills and experiences, delivering...