Customer Service Representative

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱1,800,000
Remote Customer Service Representative

We are seeking a highly skilled Remote Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients.

  • About the Role:
  • Provide customer support via phone, email, or chat
  • Resolves customer complaints and issues in a professional and timely manner
  • Analyze customer needs and provide personalized solutions
  • Stay up-to-date with product knowledge and services offered by our clients
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong computer skills and proficiency in Microsoft Office

Benefits:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Other Requirements:

  • Must be authorized to work in the country where the job is based
  • Must be willing to undergo background and security checks

Company Culture:

Our company values diversity and inclusion, and we strive to create a workplace that is welcoming and inclusive to all employees.

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