Customer Service Representative

10 hours ago

Makati City, National Capital Region, Philippines beBeeService Full time ₱14,500 - ₱17,600
Customer Service Representative

This role offers the opportunity to make a meaningful impact by connecting with customers and exceeding their expectations.

About the Job

We are seeking a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and other communication channels.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Provide product or service information and resolve customer complaints.
  • Upsell and cross-sell products and services to customers.
  • Maintain accurate records of customer interactions and update CRM software accordingly.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and proficiency in CRM software.
  • Flexibility to work varying shifts, including evenings and weekends.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • Opportunities for career advancement and professional growth.

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