Administrative Support Specialist

4 hours ago

Calamba, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱800,000
Job Overview

The role of a legal support specialist requires exceptional organizational and communication skills. As a key member of our team, you will provide administrative support to attorneys in a Criminal Defense and Litigation practice.

Responsibilities
  • Contact clients before court appearances to gather updates and reminders.
  • Act as the primary point of contact between the attorney and clients, ensuring timely and clear updates.
  • Draft and distribute client letters; maintain regular client interactions.
  • Explain case processes and legal updates in an easy-to-understand manner.
  • Utilize phone systems for outbound and inbound calls.
  • Implement AI transcription tools for call documentation and case updates.
  • Manage appointments, calendars, and court dates to ensure deadlines are met.
  • Update and manage client records using client management software.
  • Follow up on billing, retainer fees, and accounts receivable with clients.
  • Handle conflict notifications and ensure accurate records of court appearances.
  • Provide support to Spanish-speaking clients as needed.
Qualifications
  • Prior experience as a legal assistant or administrative professional in a law firm is preferred.
  • Strong verbal and written English communication skills.
  • Proficiency with phone systems and technology.
  • Ability to manage multiple tasks and priorities with accuracy.
  • Comfortable using client management systems and software.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Professional, empathetic, and able to handle sensitive client interactions.
  • Self-starter with the ability to work independently and remotely.

This role requires a proactive and empathetic individual who can handle sensitive and confidential legal matters.

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