Strategic Customer Champion

7 days ago

Sorsogon, Bicol, Philippines beBeeCareer Full time ₱900,000 - ₱1,095,000
Customer Success Role

Dayforce is seeking a seasoned professional to assume a key role as a champion for enterprise customers. This individual will think strategically and drive quantifiable value to customers via our products and services.

Key Responsibilities
  • Develop and maintain joint customer success plans, value plans, and other essential customer assets in collaboration with the customer.
  • Conduct regular customer meetings to review progress and identify areas for improvement.
  • Work closely with sales teams, services teams, and partners to ensure successful Dayforce opportunities within the customer base.
  • Identify revenue opportunities and lead them to the sales team for execution.
  • Build strong relationships with executives at the customer organization.

This position requires strong customer management, commercial, technical, and business acumen, combined with passion and strength for building executive-level customer relationships.

Requirements
  • 7+ years' experience in a customer-facing role or equivalent combination of education and related experience.
  • Foundational knowledge of customer success in SaaS industry, HR tech, or Payroll industry.
  • Ability to build relationships with multiple stakeholders across the business internally and externally.
  • Executive presence, confidence, and credibility.
  • Excellent communication skills in English, written and verbal.
  • Proficiency in using MS Office, Salesforce CRM, or similar tool.
  • Ability to manage multiple concurrent engagements and prioritize competing priorities.
Benefits

Dayforce offers excellent time away from work programs, comprehensive wellness initiatives, and recognition through competitive pay and benefits. We encourage individuals to apply based on their passions and provide opportunities for personal and professional growth.

What's In It For You

As a valued member of our team, you will have access to resources that support your career development and contribute to the success of our customers.

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