Technical Account Manager
4 days ago
Job Summary
We are seeking an experienced Pre-Sales Engineer to join our team at VITRO, Inc. As a Pre-Sales Engineer, you will be responsible for engaging with clients to identify their needs and developing customized solutions to address their specific challenges.
Main Responsibilities:
- Develop tailored solutions to address customer challenges with minimal supervision.
- Work closely with clients to understand their needs and develop customized solutions.
- Presentation of technical concepts to diverse stakeholders.
- Explain complex technical solutions to non-technical audiences confidently.
- Assess customer challenges and apply strategic solutions independently.
- Proactively anticipate potential issues and recommend improvements.
- Demonstrate expertise in various data center services.
- Recommend scalable and optimized solutions based on customer requirements.
- Conduct detailed assessments of customer environments to identify pain points.
- Design standard and complex data center configurations independently.
- Optimize solutions for performance, cost-efficiency, and future scalability.
- Prepare comprehensive proposals highlighting technical and ROI advantages.
Requirements:
- Bachelor's degree in Electrical or Mechanical Engineering, IT, or related field.
- At least 3 to 7 years of relevant work experience.
- Intermediate understanding of data center technologies.
- Data center product features and functionalities.
- Preferred certifications include Certified Data Center Professional Series (CDCP, CDCS, CDCE) or equivalent, IT Infrastructure Library Certification (ITIL) or equivalent, Project Management Professional (PMP) or equivalent, IP networking technologies, cloud and relevant ICT technologies.
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