Customer Call Specialist

22 hours ago

Cainta, Calabarzon, Philippines beBeeCommunication Full time $4,800 - $7,200
Key Responsibilities

We are a forward-thinking virtual receptionist company seeking highly skilled professionals to manage incoming calls for clients in the home services industry.

Detailed Accountabilities
  • Effectively handle inbound calls and respond to inquiries from clients with exceptional professionalism and courtesy.
  • Represent clients by reciting their standard greeting and communicate effectively with customers.
  • Book appointments on client CRM/scheduling platforms.
  • Take detailed call summary notes, including contact information, reason for inquiry, and other relevant details.
  • Send accurate call notes to clients after each call.
Required Skills and Qualifications
  • Must possess excellent attention to detail and ability to multitask.
  • Experience in BPO or customer service is advantageous.
  • Ability to work independently and communicate effectively with clients.

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