Strategic Process Manager
5 days ago
We are seeking an experienced and results-driven Strategic Process Manager to join our team at TASQ Staffing Solutions.
Job DescriptionThe successful candidate will be responsible for delivering exceptional client service across varied stakeholders through a large operating function. This involves managing KPIs and metrics, prioritizing tasks, and driving process improvements to enhance efficiency, client experience, and risk controls.
You will also be accountable for forecasting resource requirements, managing resources efficiently, and ensuring contingency planning is in place for critical resources.
In addition, you will be responsible for setting goals and expectations for the team, conducting regular progress reviews, and assessing competency levels to ensure team members have the necessary expertise.
We are looking for an energetic and enthusiastic individual with excellent communication skills, logical thinking, and the ability to adapt to changes.
Qualifications and Skills- Bachelor's degree in a relevant field
- Proven track record of delivering excellent client service
- Leadership experience in managing a function to deliver homogeneous processes
- Excellent verbal and written communication skills
- Logical thinking and problem-solving skills
- Ability to prioritize and organize tasks
Our company offers a competitive salary range of $90,000 - $110,000 per annum, depending on experience and qualifications. We also provide opportunities for career growth and professional development.
Please note that this is a unique opportunity to join a dynamic team and contribute to the success of our organization.
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