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Key Account Service Representative
2 weeks ago
**Job Overview:**
Fashion Interiors Manufacturing Inc. is seeking a highly skilled Key Account Service Representative to join our team.
This role will be responsible for providing exceptional customer service and support to our key account clients, ensuring their needs are met and exceeded.
**Responsibilities:**
- Preparation of Export Offers: Prepare offers for export clients/prospects, taking into account their specific requirements and timelines.
- Order Processing and Production Coordination: Process orders in the system to issue to productions, coordinating closely with internal departments to ensure timely completion.
- Internal Collaboration: Collaborate with various departments internally to finalize orders, ensuring all parties are informed and aligned.
- Production Monitoring and Client Communication: Monitor and follow any developments in production orders, keeping clients informed and up-to-date on the status of their orders.
- Financial Data Analysis and Coordination: Analyze financial data related to orders and coordinate with the finance department to ensure accurate processing and payment.
- Event Support and Promotional Material Preparation: Assist in the preparation and organization of promotional material or events to support key account relationships.
**Requirements:**
- Bachelor's degree in a relevant field (e.g., business, marketing, supply chain management).
- Minimum 2 years of experience in a customer-facing role, preferably in a manufacturing or export-oriented industry.
- Excellent communication and problem-solving skills, with the ability to build strong relationships with key stakeholders.
- Proficiency in MS Office, particularly Excel and Word.
**Benefits:**
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
- A competitive salary and benefits package.