Customer Service Representative

18 hours ago


Tarlac City, Central Luzon, Philippines Neksjob Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information regarding our products or services.

To succeed in this role, you will need excellent communication skills, a strong ability to resolve issues, and a willingness to work on-site. We offer a competitive salary, paid training from day one, and a leadership team that values your input and contributions.

Key Responsibilities:

  • Respond to customer inquiries via phone and resolve issues in a timely and professional manner.
  • Provide product and service information to customers, addressing any concerns or questions they may have.
  • Collaborate with internal teams to resolve complex customer issues and ensure high-quality customer experiences.

Requirements:

  • At least 2 years of college education (more than 60 units).
  • Excellent communication skills, both written and verbal.
  • Able to work effectively in a fast-paced environment and adapt to changing priorities.
  • Flexible and willing to work on-site as required.

About Us

Neksjob is committed to delivering exceptional customer experiences and providing a fun and collaborative work environment for our employees. We believe that when we work together, we can accomplish great things.



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