Intake Coordinator

10 hours ago

Manila, National Capital Region, Philippines beBeeTherapist Full time $40,000 - $60,000
Role Overview:

The professional in this role helps convert inbound leads into booked evaluations for partner speech therapy practices.

As the first point of contact for patients, you will guide them through the intake process, answer basic questions, estimate insurance coverage, and schedule appointments with the right therapist.

Key Responsibilities
  • Respond to inbound leads via phone and text who are seeking speech therapy services.
  • Build trust and connection quickly, representing our partner practices with professionalism and empathy.
  • Use proprietary tools to estimate out-of-pocket insurance costs.
  • Match patients with appropriate therapists based on location, specialty, and insurance compatibility.
  • Schedule evaluations and follow-ups using EHR and calendar tools.
  • Maintain organized records of all communications and outcomes across multiple practices.
Essential Qualifications:
  • Excellent communication skills and a friendly, professional phone presence.
  • Strong attention to detail and ability to stay organized across multiple systems.
  • Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms.
  • Availability to work weekends (Saturday & Sunday).
Nice-to-Haves:
  • Experience in patient intake, sales, or cold calling.
  • Prior exposure to healthcare, insurance coordination, or therapy-related settings.
  • Ability to work autonomously and deliver results in a fast-paced, client-facing role.

Benefits include remote work opportunities, generous PTO, health coverage after 3 months, direct mentorship, ongoing access to resources for professional growth, global networking, and flexible hours that support a healthy work-life balance.

Our Recruitment Process:
  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

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