Patient Intake Coordinator and Scheduler

5 days ago

Manila, National Capital Region, Philippines LKN Strategies Inc Full time ₱97,920 per year

Patient Intake Coordinator and Scheduler

Company Profile

LKN Strategies is an established healthcare BPO provider with locations in the US, Philippines, and India. LKN is an employee-centric company that offers its employees competitive salaries, robust benefits packages, incentive bonuses, best-in-industry training, professional development, work-from-home positions, and growth opportunities.

Job Qualification

A minimum of 2 years of proven work experience as a Patient Intake Coordinator in a home healthcare setting, or other US healthcare providers, with a focus on patient-oriented customer services. Bachelor's degree, particularly in hospitality management, is strongly preferred. Excellent customer service skills Excellent English speaking and professional writing skills Working knowledge of office management and scheduling best practices Excellent organizational and time-management skills Proficient in Excel, Word, and Microsoft Office tools Outgoing and friendly personality

Job Description

Duties and Responsibilities

  • Answering phones, scheduling appointments, and responding to inquiries on behalf of the medical agency

  • Scanning pertinent patient information into EMR including patient authorizations, physician orders, and labs.

  • Answer patient questions and provide assistance when necessary

  • Track all phone calls that arrive using our general office number

  • Utilize our medical office software to schedule new and follow-up appointments for our patients

  • Respond to emails that arrive using the general office email address

  • Any other tasks assigned by the client or LKN management team

Job Type: Full-time

Pay: Php240.00 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance

Experience:

  • Patient Intake Coordinator: 2 years (Preferred)

Language:

  • English (Required)

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