Customer Support Agent

1 month ago


Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

TASQ Staffing Solutions is seeking a talented Healthcare Associate to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service to clients across various industries.

About the Role:

We are looking for a highly skilled and motivated individual who can handle concerns from clients through voice or non-voice support. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Handle client inquiries and concerns via phone, email, or chat
  • Provide solutions and resolve issues in a timely and professional manner
  • Collaborate with internal teams to achieve business objectives

Requirements:

  • 2 years of college education (with at least 72 units) + 6 months of BPO or CSR-related work experience
  • Graduate of a 4-year course with or without work experience
  • Excellent customer service orientation
  • Strong communication and interpersonal skills
  • Proficient in MS Office and internet browsing

Benefits:

  • Up to $20,000 package
  • 20% night differential
  • Day 1 HMO

Work Location:

Our team works from various sites, including Pavia, Strata, and Techno Hub Smallville. You must be willing to work onsite at one of these locations.



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