Customer Support Liaison

12 hours ago


Iloilo City, Western Visayas, Philippines Neksjob Full time

Neksjob is an exciting organization that offers a competitive salary and excellent benefits to our team members.

We are currently looking for highly skilled Customer Service Specialists who can effectively communicate with our clients, resolve their concerns, and provide top-notch support.

Job Summary

This is a great opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer experiences.

The ideal candidate will be responsible for responding to incoming calls, answering questions and inquiries, troubleshooting problems, and providing information about our products and services.

Key Responsibilities:
  • Respond to incoming calls from customers and address their queries and concerns
  • Provide clear and concise information about our products and services
  • Troubleshoot problems and resolve customer complaints in a timely and professional manner

We offer a range of benefits to our employees, including:

Benefits:
  • Competitive Salary: $15.00 - $20.00 per hour
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits
Requirements:
  • High School Diploma (or equivalent)
  • Good English communication and interaction skills
  • At least 1 year BPO experience
  • Willing to work on site
  • 6-12 months Customer Service Representative / Call Center Experience


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