Customer Service Representative for Iloilo

2 weeks ago


Iloilo City, Western Visayas, Philippines Neksjob Full time

Neksjob is currently seeking a Customer Service Representative to join our team in Iloilo. As a CSR Agent, you will play a vital role in providing exceptional customer service and support to our clients.

Company Overview

We are a dynamic and growing company that values innovation and teamwork. Our mission is to deliver top-notch services to our clients, and we're looking for talented individuals like you to help us achieve this goal.

Salary and Benefits

The salary for this position is estimated to be around 23,000 PHP per month, with exciting performance bonuses and account-specific allowances. We also offer comprehensive healthcare benefits and career advancement opportunities.

Job Description

As a Customer Service Representative, your primary responsibilities will include:

  • Responding to incoming calls from customers and answering their questions and inquiries;
  • Troubleshooting problems and providing information regarding our organization's products or services;
  • Handling complaints and resolving issues promptly and professionally.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma (old curriculum) or senior high school diploma (new curriculum);
  • Excellent English communication and interaction skills;
  • At least 2 years of BPO experience;
  • Willingness to work on-site;
  • Previous experience as a Customer Service Representative or Call Center Agent (preferably with 13-24 months of experience).
Benefits

Why choose Neksjob? Here are some reasons why:

  • Competitive salary;
  • Exciting performance bonuses & account-specific allowances;
  • Career advancement opportunities;
  • Promote within the company;
  • Comprehensive healthcare benefits.

Join us at Neksjob and take the first step towards a rewarding career in customer service



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