Support Advocate
7 days ago
As a Customer Service Representative at Metacom, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues efficiently. Your primary duties include:
Providing Customer Support:
Handle customer inquiries via phone, email, or live chat, providing accurate and timely information.
Resolving Customer Complaints:
Effectively resolve customer complaints and issues, ensuring customer satisfaction and loyalty.
Staying Informed:
Stay up-to-date on Metacom's products and services to provide expert advice and assistance.
Managing Orders:
Assist customers with order processing, returns, exchanges, and refunds, maintaining a smooth transaction process.
Managing Data:
Update and maintain customer accounts, log inquiries, and track resolutions in the CRM system.
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Customer Experience Advocate
4 days ago
Iloilo City, Western Visayas, Philippines XtendOps Full timeLocation:Iloilo, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will include processing orders and modifications, and escalating complaints across several communication channels.A...
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Frontline Customer Advocate
4 days ago
Iloilo City, Western Visayas, Philippines XtendOps Full timeJob Summary:XtendOps is a dynamic company that requires a highly skilled Customer Experience Advocate to join our team. As the front line of support for clients and customers, you will be responsible for ensuring that customers are satisfied with products, services, and features.About the Role:The successful candidate will possess excellent communication...
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XtendOps Support Specialist
4 days ago
Iloilo City, Western Visayas, Philippines XtendOps Full timeJob Overview:XtendOps is a company that values exceptional customer experiences. We are currently seeking a highly motivated and skilled Customer Experience Advocate to join our team.About the Role:The successful candidate will be responsible for managing customer inquiries and complaints, processing orders and modifications, and providing helpful...
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Client Success Advocate
2 days ago
Iloilo City, Western Visayas, Philippines AEP SYSTEMS INTEGRATION INC. Full timeDeliver exceptional technical support to drive sales success.About the RoleThis position involves working closely with the sales team to provide technical assistance and support.Key ResponsibilitiesConfigure and demonstrate products and services to meet customer needs.Address client inquiries and concerns in a timely and effective manner.Collaborate with...
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CSR Iloilo
4 weeks ago
Iloilo City, Western Visayas, Philippines Neksjob Philippines Full timeAs a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.Minimum Qualifications:College graduate, with or without BPO experienceGood to excellent English communication skillsWilling to start...
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Metacom Customer Advocate
4 days ago
Iloilo City, Western Visayas, Philippines Metacom Full timeJob Description:As a Metacom Customer Service Liaison, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about Metacom's products and services. You will also be required to maintain a thorough understanding of our products and services to offer effective troubleshooting...
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Client Support Advocate
7 days ago
Tacloban City, Eastern Visayas, Philippines Boldrimpact Full timeIn this role, you will have the opportunity to make a real impact on our clients' experiences. As a Customer Advocate, you will be responsible for interacting with clients to address their inquiries and resolve complaints. You will also collaborate with internal and external teams to ensure seamless communication and resolution.Required Skills and...
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Technical Success Advocate
7 days ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full timeWe are looking for a highly skilled Technical Success Advocate to join our team. As a Technical Success Advocate, you will play a pivotal role in driving customer satisfaction, retention, and expansion by ensuring our customers achieve their desired outcomes from our SaaS platform.About the Role:You will be responsible for proactively engaging with customers...
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Customer Service Liaison
4 days ago
Iloilo City, Western Visayas, Philippines XtendOps Full timeJob Description:XtendOps is seeking a highly skilled Customer Experience Advocate to join our team. As the front line of support for clients and customers, you will be responsible for ensuring that customers are satisfied with products, services, and features.About the Role:We are looking for an individual who possesses excellent communication skills, both...
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Maternal Health Advocate
2 days ago
Cebu City, Central Visayas, Philippines Chong Hua Hospital Full timeWe are looking for a compassionate and skilled Maternal Health Advocate to join our team at Chong Hua Hospital. This role involves providing individualized support to patients, communicating effectively with healthcare staff, and promoting a culture of safety and respect within our facility.REQUIREMENTS:Graduation from a recognized program in Midwifery or a...
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Customer Service Liaison
4 days ago
Iloilo City, Western Visayas, Philippines Metacom Full timeJob Summary:As a Metacom Customer Advocate, you will serve as the primary point of contact for customers seeking assistance. Your primary responsibility is to ensure that customers have a positive experience with Metacom, addressing their inquiries, resolving issues, and providing accurate information.Key Responsibilities:Customer Support: Provide timely and...
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Customer Service Representative
1 week ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeYou are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsQualifications:● At least HS/SHS Grad● With or without BPO experience● Good communication skills● Amenable to work ONSITE
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Customer Service Representative
4 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeYou are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brandsQualifications:● At least HS/SHS Grad● With or without BPO experience● Good communication skills● Amenable to work ONSITE
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Customer Service Advocate
4 days ago
Cebu City, Central Visayas, Philippines Ascendion Full timeJob Description:We are seeking a highly skilled Customer Service Advocate to join our team at Ascendion.The ideal candidate will possess excellent communication skills and be able to effectively handle customer inquiries, incidents, and service requests in a professional and courteous manner.Key Responsibilities:Demonstrate a willingness to take ownership of...
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Customer Experience Advocate
7 days ago
Cebu City, Central Visayas, Philippines UnitedHealth Group Full timeJob DetailsThis role involves providing technical support to our enterprise, vendors, patients, and clients. Key responsibilities include:Providing technical assistance via multiple channels.Evaluating end-user needs and offering technology guidance.Delivering reliable and consistent service to end-users.Acting as an advocate for end-users by anticipating,...
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Call Center Agent
4 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeAs a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.Minimum Requirements?HS Grad (old curriculum) or SHS GradExcellent communication skillsAvailable to start ASAPWhat awaits you- Very Competitive...
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Customer Experience Advocate
5 days ago
Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time**Job Summary**As a Healthcare Customer Service Representative, you will play a critical role in delivering exceptional customer experiences to patients and families.Your Key Responsibilities:Provide prompt and professional responses to incoming customer inquiries.Resolving complex customer issues using written communication only.About Our Ideal...
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Support Operations Specialist
2 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeAbout the PositionWe are seeking a highly skilled Customer Experience Advocate to join our team at CallTek. In this role, you will be responsible for overseeing the training and development of our support staff, ensuring they are equipped with the knowledge and skills to effectively assist customers.Responsibilities:Develop and implement training programs to...
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Senior Customer Advocate
4 weeks ago
Tacloban City, Eastern Visayas, Philippines Boldr Full timeA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries...
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Customer Support Professional
3 days ago
Cebu City, Central Visayas, Philippines Fusion CX Full timeFusion CX is a leading provider of customer experience solutions in the financial services sector, and we are currently seeking a highly motivated and results-driven Financial Industry Customer Advocate. In this role, you will have the opportunity to work closely with our team to deliver exceptional customer experiences and contribute to the growth and...