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Customer Experience Advocate

2 weeks ago

Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

**Job Summary**

As a Healthcare Customer Service Representative, you will play a critical role in delivering exceptional customer experiences to patients and families.

Your Key Responsibilities:

  • Provide prompt and professional responses to incoming customer inquiries.
  • Resolving complex customer issues using written communication only.

About Our Ideal Candidate:

  • Completed senior high school or 2nd year in college.
  • At least one (1) year customer service experience in a BPO or Non BPO setting.
  • Strong product or service knowledge and ability to communicate it effectively.

Why Work with Us?

  • We prioritize employee growth and development.
  • We foster an inclusive culture that values diversity and social responsibility.
  • We offer a comprehensive benefits package that supports work-life balance.