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Client Support Advocate

1 week ago

Tacloban City, Eastern Visayas, Philippines Boldrimpact Full time

In this role, you will have the opportunity to make a real impact on our clients' experiences. As a Customer Advocate, you will be responsible for interacting with clients to address their inquiries and resolve complaints. You will also collaborate with internal and external teams to ensure seamless communication and resolution.

Required Skills and Qualifications
  • Fluency in English, both written and spoken.
  • Curiosity and authenticity, with an eye for detail.
  • Analytical and critical thinking skills.
  • Passion for client satisfaction.
  • Proactivity and self-motivation.
  • Strong interest in learning new ideas, processes, and unique requirements.

We offer a comprehensive benefits package, including paid time off, work-from-home options, training and development opportunities, mental health programs, and Philhealth coverage.