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Customer Support Professional

1 week ago

Cebu City, Central Visayas, Philippines Fusion CX Full time

Fusion CX is a leading provider of customer experience solutions in the financial services sector, and we are currently seeking a highly motivated and results-driven Financial Industry Customer Advocate. In this role, you will have the opportunity to work closely with our team to deliver exceptional customer experiences and contribute to the growth and success of our organization.

About the Job
  • You will engage with customers on inbound and outbound calls to provide clear and accurate information regarding loan-related inquiries.
  • You will establish rapport with customers by offering personalized support and solutions to help them secure loan approval.
  • You will maintain high standards of confidentiality and adhere to company policies and procedures.

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.