
Remote Sr. Client Care Advocate
1 day ago
We are seeking a highly skilled Sr. Client Care Advocate to join our team as a remote support professional.
This role involves providing exceptional customer service and technical assistance to partners and internal users, helping them resolve challenges and optimize their experience with proprietary software.
The ideal candidate will be responsible for delivering timely and effective support across chat, email, and phone, troubleshooting and documenting system or process issues, creating and maintaining helpful resources, FAQs, and knowledge bases, and collaborating with training teams to reduce support tickets.
To succeed in this role, you will need at least 5+ years of relevant support experience, preferably in a SaaS company, strong verbal and written English communication skills, enhanced by AI and grammar-check tools, and proficiency in both Microsoft and Google applications.
A Bachelor's degree in Communications, Marketing, or a related field is required, as well as direct experience in the promotional industry or comparable e-commerce experience, management or leadership experience, and skill in Zendesk, HubSpot, or similar CRM/support tools, and familiarity with project management software (Asana, Basecamp, Teamwork, etc.). Experience using AI and grammar-check tools to improve written communication is also advantageous.
In return, you can expect a challenging and rewarding role that offers opportunities for growth and development, a collaborative work environment, and a competitive compensation package.
This is a full-time position that requires a high level of autonomy, self-motivation, and organizational skills, as well as the ability to work effectively in a remote setting.
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Sr. Client Care Representative
2 weeks ago
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Sr. Client Care Representative
2 weeks ago
Taguig, National Capital Region, Philippines Sun Life Financial Full timeSr. Client Care Representative - French BilingualApply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues -...
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Taguig, National Capital Region, Philippines beBeePatientCare Full time $45,000 - $65,000Job Title: Patient Care CoordinatorThis role is ideal for someone with strong organizational skills and a genuine passion for providing outstanding patient care.About the RoleThe Patient Care Coordinator will support a U.S.-based healthcare client, answering incoming calls, making outbound calls to patients, responding to patient messages, and scheduling...
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Remote Care Manager
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Client Care Representative
1 week ago
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