Client Care Representative

4 days ago

Taguig, National Capital Region, Philippines Wellnostics Inc. Full time ₱104,000 - ₱130,878 per year

Job Title: Client Care Representative

Location: BGC, Taguig City (Ground Floor, The Spa, B8, 9th Ave, Taguig, Metro Manila)

Company: Next Health Diagnostics

About Us:

At Next Health Diagnostics, we believe in the power of proactive healthcare – a paradigm shift from reactive medicine to a future where individuals are empowered with knowledge and tools to take charge of their well-being.

Position Overview:

We are seeking a detail-oriented and customer-focused Client Care Representative t to join our team. As the first point of contact for patients, the ideal candidate will have a strong medical background and exceptional interpersonal skills. This role plays a crucial part in ensuring a positive experience for our patients.

Responsibilities:

  • Greet and attend to patients or visitors and help them scheduling appointments, maintaining records and accounts.
  • Professionally assist doctors, staff, visitors, and patients.
  • Optimizes patients' satisfaction, Medical Staff's time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying medical staff of patient's arrival, reviewing service delivery compared to schedule, and reminding medical staff of service delays.
  • Comforts patients by anticipating patient's anxieties, answering patients' questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance reports.

Qualifications:

  • Previous experience as a Client Care Representative or in a similar role is preferred
  • Knowledge of medical terminology and procedures
  • Proficiency in using electronic medical records (EMR) and scheduling systems is a plus
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • High attention to detail and accuracy
  • Willing to work on Weekends
  • Can start ASAP

How to Apply:

For interested applicants, kindly submit your updated CV/Resume highlighting your relevant experience to: or

Subject Format: Surname_Position

Example: Dela Cruz_Client Care Representative

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