Service Operations Manager

7 days ago


Makati City, National Capital Region, Philippines Shangri-la Hotels and Resorts Group Full time

Makati Shangri-La, a deluxe hotel located at the center of Manila's financial district, offers world-class amenities and services. We are seeking a skilled individual to fill the position of Service Leader - Kitchen (Japanese Restaurant).

The ideal candidate will possess excellent communication and leadership skills, ensuring seamless coordination with the kitchen team and adhering to Shangri-La's service standards.

Key Responsibilities:

  • Supervise and control the work of kitchen personnel in your section
  • Maintain the food preparation process in alignment with our service and hygiene standards
  • Assist with overseeing daily kitchen operations and ensure Health and Safety policies are followed correctly
  • Maintain positive relationships within the team
  • Support the Sous Chef on daily operation

Requirements:

  • Prior experience working in luxury restaurants or 5-star hotels
  • Strong passion for Food & Beverage and excellent interpersonal skills
  • Ability to communicate fluently in English and local language
  • Willingness to adapt to shifting schedules


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