Operational Leadership Manager

5 days ago


Makati City, National Capital Region, Philippines Wonderfoods, Inc. Full time

At Wonderfoods Inc., we are seeking an exceptional Area Operations Manager to oversee the operations of a significant food service operation.

About the Role

This is a mid-senior level, full-time position that requires at least 3 years of working experience in Food & Beverage Services Management or equivalent.

The ideal candidate will possess a Bachelor's/College Degree in Food & Beverage Services Management or equivalent and have strong leadership skills to manage a diverse group of people.

Key Responsibilities
  1. Operations Management: Oversee the daily operations of a food service outlet, ensuring high standards of quality and customer satisfaction.
  2. Team Leadership: Plan, organize, assign, and oversee the work of staff, providing guidance and support to ensure excellent performance.
  3. Merchandising and Inventory Control: Responsible for maintaining inventory levels, ordering supplies as needed, and promoting sales to meet profit goals.
  4. Customer Service: Ensure the highest level of customer service, addressing complaints and concerns promptly and effectively.
  5. Reporting and Coordination: Coordinate with other departments to provide necessary reports and ensure seamless communication.
  6. Staff Development: Determine work schedules, assign tasks, and train staff to enhance their skills and performance.
Requirements
  1. Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
  2. At least 3 years of working experience in Food & Beverage Services Management or equivalent.
  3. Strong leadership and communication skills.
  4. Ability to work independently and as part of a team.


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