Service Operations Manager

The Global Business Services (GBS) Centre in Manila is looking for an experienced Finance Operations Manager to join their team.The successful candidate will be responsible for developing and maintaining a long-term strategic roadmap for GBS Finance operations, ensuring that we deliver high-quality services to our customers.Main ResponsibilitiesDevelop and...

Hybrid - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Operations and Customer Service Manager is responsible for overseeing the daily operations of a freight forwarding company, ensuring the seamless coordination of shipments, optimizing logistics processes, and delivering exceptional customer service. This role involves managing...

Job RequirementsWe are seeking a highly skilled and experienced Change Manager to join our team at BEST CAREERS AND OPPORTUNITIES. The successful candidate will have a strong background in service operations and management, with experience in driving service operations, managing IM and MIM processes, and developing and implementing change management...

The IT Operations Manager at Comrise is responsible for ensuring the reliable operation of our systems, services, and applications.This role requires strong technical expertise, excellent leadership skills, and the ability to work collaboratively across teams.Responsibilities:Oversee the implementation and maintenance of IT service management...

**Job Responsibilities**The Service Desk Operations Leader will oversee the daily operations of the service desk, ensuring efficient and effective service delivery. Key responsibilities include:Managing the service desk team to achieve high-quality service standards.Identifying and implementing process improvements to enhance customer experience.**Key...

Experience: 5 yearsSalary Offer: Market RateKey Responsibilities:Oversee service delivery operations within a Global Network Operations Center (GNOC).Manage infrastructure solutions across datacenters, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:In-depth knowledge of...

We are seeking a detail-oriented Service Desk Operations Technician to join our team. As a key member of our service desk team, you will be responsible for managing all queries and ensuring that they are resolved in a timely and efficient manner.Key Responsibilities:Manage all queries received from B2B users via various channels including calls, portal,...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, Health Savings Account (HSA), HMODescriptionSupervise all aspects of store operations to ensure smooth functioningHire, train and onboard new employeesOversee inventory levelsPrepare and manage the store's operating...

This role will be key in ensuring the efficient delivery, support, and continuous improvement of IT services, aligning with organizational goals and customer expectations. This role involves monitoring service performance, identifying areas for improvement, and collaborating with cross-functional teams to enhance service delivery and user...

Avanteph Staffing and Consultancy Inc. is seeking a Customer Service and Operations Lead to manage our customer-facing operations and drive business growth.Key ResponsibilitiesServe as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing updates on shipments.Ensure a high level of customer satisfaction by...

Shangri-La's Boracay Resort and Spa is a luxurious haven for vacationers, located in the country's premier beach destination.About UsDramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort offers 219 rooms, comprehensive leisure facilities, and 350 meters of secluded beach front.The...

We are looking for a talented Service Operations Specialist to join our team at Noble House Business Brokers Inc in Quezon City.About the RoleThis role involves working closely with customers and mechanics to deliver exceptional service. The successful candidate will have excellent communication and problem-solving skills, with the ability to estimate repair...

The Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...

Location: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and...

We are seeking a Client Service and Operations Director to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Goals:To manage daily operations of assigned teams to meet client deliverables.To make independent decisions...

Job OverviewWe are seeking a highly skilled and experienced Operations Supervisor to join our team at TGServices, Inc.This is a full-time position that requires a strong background in site operations management and the ability to work effectively with cross-functional teams.Key ResponsibilitiesOperational ManagementManage and supervise site operations to...

We are seeking an experienced Service Delivery and Operations Lead to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Objectives:To manage daily operations of assigned teams to meet client deliverables.To make...

COMPANY PROFILE: This company is a Business Process Outsourcing, focusing on  IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...

Job DescriptionWe are seeking a Global Operations Associate Manager to lead a diverse team of 50+ global trainers. In this role, you'll drive operational excellence, optimize trainer performance, and ensure the highest quality of service delivery.This is an excellent opportunity for a results-oriented leader with a passion for people management and...

The Technical Operations Manager at White Cloak Technologies, Inc. oversees the day-to-day technical operations of our organization's IT systems, ensuring their reliability, security, and efficiency.Key Responsibilities:Operational Leadership: Lead and manage technical teams to ensure timely and effective delivery of IT services.Service Quality: Oversee the...