
Customer Experience Associate
2 weeks ago
We are seeking a skilled Customer Experience Associate to join our team. This role will be responsible for ensuring the smooth operation of our e-commerce platform and providing exceptional customer support.
The ideal candidate will have experience in executive support, e-commerce operations, and quality assurance. They will be proficient in Shopify administration and possess strong project management skills.
This is a full-time remote position requiring 40 hours per week. The successful candidate will be paid $8 per hour and will work from Monday to Friday, 9 AM - 6 PM Central Time.
Key Responsibilities:
- Executive Support: Manage calendars, schedule meetings, and coordinate logistics.
- Shopify Store Management: Update product pricing, descriptions, and website content.
- Quality Assurance & Testing: Perform QA checks after product launches, price updates, or site changes.
- Coordination with Developers and Agencies: Serve as primary point of contact for developers, designers, and marketing partners.
Required Skills and Qualifications:
- Experience: 2+ years in an executive assistant, e-commerce coordinator, or similar operations role.
- Familiarity: Proven familiarity with Shopify or similar CMS/e-commerce platforms.
- Coding Skills: Basic coding experience (HTML/CSS) to manage site updates.
- Communication Skills: Strong organizational and communication skills with high attention to detail.
Benefits:
We offer a flexible and remote working environment, allowing you to work from the comfort of your own home. Our company values innovation, teamwork, and customer satisfaction.
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