Customer Experience Leader
2 days ago
Transform Customer Experiences with a Vision of Excellence
Job OverviewWe are seeking an accomplished Operational Leader to enhance our team at Crowne Plaza Hotels & Resorts.
Key Responsibilities- Develop and implement streamlined purchasing and receiving procedures for seamless operations
- Conduct regular audits to maintain exceptional standards of food and beverage hygiene
- Create and execute impactful training programs for staff members
- Conduct thorough assessments to identify areas for improvement
- Promote innovation within your scope to drive business growth
- Maintain compliance with all regulatory requirements
- BUILD Strong relationships with stakeholders to ensure customer satisfaction
- Implement measures to prevent loss and risk, ensuring continuity
- Lead teams through change initiatives, fostering a positive work environment
- Oversee site, outlet, and equipment maintenance for optimal functionality
- Develop and manage staff training programs to enhance skills and knowledge
- Foster exceptional customer experiences, driving loyalty and retention
- Closely monitor income and expenses to optimize financial performance
-
Customer Experience Executive
4 weeks ago
Quezon City, National Capital Region, Philippines Probecx Full timeCustomer Experience Executive - Quezon CityAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We...
-
Customer Experience Specialist
2 days ago
Quezon City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱900,000 - ₱1,200,000Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective solutions to their queries.Your key responsibilities will include:Providing first call resolution for...
-
Customer Experience Specialist
2 days ago
Mandaluyong City, National Capital Region, Philippines beBeeCareer Full time ₱600,000 - ₱1,200,000Role OverviewDeliver Exceptional Customer ExperiencesWork Schedule: 24/7 Rotating ShiftsKey Responsibilities:Provide timely and effective support to customers via various channels.Resolve complex customer issues by clearly explaining processes and policies.Assist customers with case-specific inquiries, offering education on identification, onboarding, order...
-
Customer Experience Advocate
22 hours ago
Makati City, National Capital Region, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000Job DescriptionWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service via various communication channels.Our ideal candidate is a quick-thinking and problem-solving individual who can effectively handle customer...
-
Customer Experience Specialist
4 days ago
Quezon City, National Capital Region, Philippines beBeeCustomerService Full timeJob Title: Customer Service AdvocateAre you a skilled communicator with a passion for delivering exceptional customer experiences?Job Description:We are seeking a Customer Service Advocate to join our team. As a Customer Service Advocate, you will be the primary point of contact for our customers, providing support and assistance via phone, email, and...
-
Customer Experience Specialist
2 days ago
Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000About the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team.The ideal candidate will have excellent communication skills, be fluent in English, and possess strong analytical and problem-solving abilities.They will also have experience working in a call center environment, specifically in a customer service...
-
Customer Experience Specialist
22 hours ago
Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱30,000Job SummaryWe are seeking a Customer Service Representative to join our team.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide product information and make recommendations to...
-
Customer Experience Representative
4 days ago
Quezon City, National Capital Region, Philippines beBeeCustomerExperience Full timeWe are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and support to clients through phone interactions.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide accurate and helpful...
-
Customer Experience Manager
22 hours ago
Quezon City, National Capital Region, Philippines beBeeLeadership Full time ₱250,000 - ₱500,000Job DescriptionWe are seeking a Customer Service Team Lead who will be responsible for leading and monitoring the performance of our customer support teams to ensure they consistently meet or exceed key performance indicators (KPIs). The successful candidate will have a strong command of English, both written and spoken, and experience in managing KPIs,...
-
Customer Experience Manager
5 hours ago
Quezon City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱250,000 - ₱500,000Job Title:A Customer Experience Manager role is now available.Job Description:Manage customer interactions across multiple channels, ensuring a high level of service and satisfaction.Handle front-facing duties, including phone calls, in-person meetings, emails, and social media interactions, maintaining professionalism and representing the organization...