Current jobs related to Customer Experience Executive - Quezon City, National Capital Region - Probecx

  • Customer Experience Executive

    2 hours ago

    Makati City, National Capital Region, Philippines Probe CX Full time

    Send appropriate emails/communication to the stores to resolve customer inquiries and assist in the delivery of orders to customers.Respond to email inquiries/SMS/Live Chat from customers who are shopping online for store products and resolve their inquiries.Handle inquiries via email from the Customer Care web feedback cases. Update customers' accounts with...

  • Director of Customer Experience Management

    15 hours ago

    Quezon City, National Capital Region, Philippines beBeeCustomerRelationship Full time ₱4,500,000 - ₱7,000,000

    Job OverviewThis role leads the development and execution of customer relationship management (CRM) strategies to drive business growth and retention. The Head of CRM will oversee the entire customer lifecycle, from acquisition to reactivation, using data-driven approaches and tailored campaigns.The ideal candidate will have a strong background in CRM and...

  • Customer Experience Leader

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeOperational Full time ₱5,000 - ₱8,000

    Transform Customer Experiences with a Vision of ExcellenceJob OverviewWe are seeking an accomplished Operational Leader to enhance our team at Crowne Plaza Hotels & Resorts.Key ResponsibilitiesDevelop and implement streamlined purchasing and receiving procedures for seamless operationsConduct regular audits to maintain exceptional standards of food and...

  • Exceptional Customer Experience Leader

    19 hours ago

    Quezon City, National Capital Region, Philippines beBeeoperations Full time ₱900,000 - ₱1,200,000

    Operations Manager Job Description">Job Summary:The Operations Manager is a senior leadership role responsible for leading a team of professionals in delivering exceptional customer experience to our clients. This role requires a high level of expertise, strategic thinking, and excellent communication skills.Key Responsibilities:Lead a team of operations...

  • Customer Experience Specialist

    6 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time

    Job Title: Customer Service AdvocateAre you a skilled communicator with a passion for delivering exceptional customer experiences?Job Description:We are seeking a Customer Service Advocate to join our team. As a Customer Service Advocate, you will be the primary point of contact for our customers, providing support and assistance via phone, email, and...

  • Customer Experience Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomer Full time ₱15,000 - ₱25,000

    About the RoleWe are seeking a highly skilled and experienced Customer Care Representative to join our team.The ideal candidate will have excellent communication skills, be fluent in English, and possess strong analytical and problem-solving abilities.They will also have experience working in a call center environment, specifically in a customer service...

  • Customer Experience Specialist

    1 day ago

    Quezon City, National Capital Region, Philippines beBeeQuality Full time ₱250,000 - ₱500,000

    As a Quality Analyst, you will conduct transaction monitoring of frontline agents' interactions and root cause analysis to help Contact Center Operations drive consistency in quality assurance and customer experience.Key ResponsibilitiesTransaction Monitoring - Monitor and audit transactions performed by CSRs against internal and/or external quality...

  • Customer Experience Specialist

    14 hours ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Job Title: Customer Service RepresentativeWe are seeking a dedicated and detail-oriented customer service representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer experiences through proactive communication and timely issue resolution.About the Role:This is an excellent opportunity for...

  • Customer Experience Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱30,000

    Job SummaryWe are seeking a Customer Service Representative to join our team.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide product information and make recommendations to...

  • Customer Experience Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱900,000 - ₱1,200,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective solutions to their queries.Your key responsibilities will include:Providing first call resolution for...

Customer Experience Executive

4 weeks ago

Quezon City, National Capital Region, Philippines Probecx Full time

Customer Experience Executive - Quezon City

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Job Description Summary

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.

Qualifications & Key Competencies

  1. Ability to work in a fast-paced metric-driven environment with multi-tasking skills
  2. Good interpersonal and communication skills
  3. Experience handling AU/NZ campaigns will be an advantage

Skills/Attributes

  1. Communicates with clarity of thought and purpose. Should be able to effectively compose clear, concise, and crisp messages to a variety of audiences and able to articulate difficult messages in an effective/positive way.

Why Join Probe CX?

Hear about what life at Probe CX is like from some of your potential future colleagues...

#J-18808-Ljbffr