Customer Experience Lead

Lead Customer Resolution SpecialistThis role requires effective management of customer escalations and concerns through various communication channels.Resolve issues efficiently by offering corrective solutions and delivering accurate information.Serve as the final point of contact for high-risk or sensitive customer cases.The successful candidate will...

Lead Verification Support AgentWe are looking for a skilled Lead Verification Support Agent to confirm the interest of submitted leads through phone calls and emails, forward qualified inquiries to relevant retailers, accurately update and categorize leads in our system, handle sensitive customer information with care, apply best practices for customer...

Job OpportunityWe are seeking a seasoned professional to lead our customer support function. As a key member of our team, you will be responsible for delivering high-quality support experiences to our clients and partners.Main ResponsibilitiesDevelop and implement customer service policies and procedures to align with business objectives.Collaborate with...

Job OverviewThe Operations Manager is responsible for leading the delivery of a consistent quality customer service experience. This involves motivating, coaching, developing, and equipping Client Care Representatives to meet performance targets.This role requires effective communication to ensure a seamless experience for representatives and members. The...

Customer Experience ExpertAt our company, we prioritize creating high-quality products and services that enhance the customer experience and drive long-term growth. As a rapidly growing global player, we are committed to using data-driven strategies to scale our businesses.Key ResponsibilitiesWe are looking for a Customer Experience Team Leader to focus on...

Job OverviewWe are seeking a professional to lead our customer experience team and drive shopping experience improvements for our customers.About the RoleThis position focuses on enhancing customer satisfaction and representing their interests in all business decisions. Emphasizing the importance of customer feedback and insights is crucial for driving...

Job OpportunityMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We're seeking enthusiastic Remote Customer Service Agents to support a range of customer service initiatives for well-known clients.In this role, you'll assist customers with enquiries and...

Unlock Your Potential as a Customer Support Manager!Are you ready to lead a high-performing team and deliver exceptional customer experiences?This is an exciting opportunity to join our dynamic support team, where you will be responsible for the AMER & EMEA-time zone support team, escalations, and communication with the product development team.Job...

Job OverviewThe ideal candidate will be responsible for delivering exceptional customer experience through the successful implementation of our payroll platform.Key responsibilities include onboarding new clients, developing tailored implementation programs, overseeing end-to-end implementation processes, and communicating progress with...

Customer Care AssociateThe Customer Care Associate acts as the frontline liaison between LLII and GADC (McDonald's Philippines), handling customer inquiries, complaints, orders, cancellations, and shipment tracking to ensure satisfaction and loyalty. The role supports and guides Customer Care Representatives, coordinates with internal departments, and...