Service Desk Professional

We are looking for a highly skilled Service Desk Lead to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for leading our service desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the service desk team and provide guidance and support to team members.Develop...

About the JobGlobexPeople is a leading provider of technology services, and we are looking for a highly skilled IT Service Desk Professional to join our team.Job Summary:The successful candidate will provide first-line technical support to customers via various channels, including phone, email, chat, and web. This role requires strong problem-solving skills,...

We are looking for a Help Desk Manager to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for managing our help desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the help desk team and provide guidance and support to team members.Develop and implement...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

Job SummaryThe Service Desk Analyst role is an exciting opportunity to join the BEST CAREERS AND OPPORTUNITIES team as a key member in providing exceptional customer service and technical support. As a Service Desk Analyst, you will be responsible for resolving user issues and inquiries in a timely and efficient manner, ensuring that our customers receive...

We are seeking a skilled IT Service Desk Technician to join our team at Stark Asia Solutions Inc. As a Help Desk Support Analyst, you will provide technical support for complex issues that require advanced troubleshooting and problem-solving skills.Job Description:Company Overview:Our company provides comprehensive IT solutions to clients...

We are looking for a highly motivated and detail-oriented Help Desk Professional to join our customer support team at Realbase. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring that they receive the best possible experience when interacting with our platform.About the JobYou will work closely with our...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

At Microbase Incorporated (Official Page), we are seeking a highly skilled and experienced Service Desk Team Leader to join our team. The ideal candidate will have a proven track record of managing a service desk team, ensuring excellent customer satisfaction, and driving process improvements.About the Role:Manage and lead a team of service desk specialists,...

**About the Role**H2 Software Consulting Services Inc. is seeking a seasoned Senior IT Service Desk Supervisor to join our team.Key Responsibilities:Lead and develop a high-performing IT Service Desk team to deliver exceptional customer service.Develop and implement process improvements to increase efficiency and productivity.Analyze metrics to identify...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

**Job Description**H2 Software Consulting Services Inc. is seeking a highly skilled IT Service Desk Shift Lead to supervise and support our IT Service Desk team in delivering timely, effective solutions.Key Responsibilities:Monitor ticket queues, assign tasks, and ensure Service Level Agreements (SLAs) are met.Provide guidance and training to team members to...

As a Help Desk Professional at Valeros Business Company, you will play a critical role in delivering exceptional customer experiences.Job SummaryOur ideal candidate will have strong communication skills, the ability to think critically, and a passion for providing top-notch customer service.ResponsibilitiesHandle customer inquiries and resolve issues in a...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

We are seeking a detail-oriented Service Desk Operations Technician to join our team. As a key member of our service desk team, you will be responsible for managing all queries and ensuring that they are resolved in a timely and efficient manner.Key Responsibilities:Manage all queries received from B2B users via various channels including calls, portal,...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment