IT Service Desk Professional

6 days ago


Quezon City, National Capital Region, Philippines GlobexPeople Full time
About the Job

GlobexPeople is a leading provider of technology services, and we are looking for a highly skilled IT Service Desk Professional to join our team.

Job Summary:

The successful candidate will provide first-line technical support to customers via various channels, including phone, email, chat, and web. This role requires strong problem-solving skills, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Providing technical support via multiple channels
  • Logging and resolving issues
  • Maintaining knowledge base updates

Requirements:

  • Relevant experience in IT service desk or related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. If you are a motivated and experienced professional, please consider applying for this exciting opportunity.



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