IT Service Desk Shift Lead

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

**Job Description**H2 Software Consulting Services Inc. is seeking a highly skilled IT Service Desk Shift Lead to supervise and support our IT Service Desk team in delivering timely, effective solutions.Key Responsibilities:Monitor ticket queues, assign tasks, and ensure Service Level Agreements (SLAs) are met.Provide guidance and training to team members to...

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

We are seeking a highly motivated and organized individual to fill the position of Service Desk Specialist.About the JobThe successful candidate will be responsible for providing top-notch customer service, troubleshooting technical issues, and working closely with internal teams to achieve business objectives.This is an exciting opportunity for someone who...

**About the Role**H2 Software Consulting Services Inc. is seeking a seasoned Senior IT Service Desk Supervisor to join our team.Key Responsibilities:Lead and develop a high-performing IT Service Desk team to deliver exceptional customer service.Develop and implement process improvements to increase efficiency and productivity.Analyze metrics to identify...

We are seeking a skilled IT Service Desk Technician to join our team at Stark Asia Solutions Inc. As a Help Desk Support Analyst, you will provide technical support for complex issues that require advanced troubleshooting and problem-solving skills.Job Description:Company Overview:Our company provides comprehensive IT solutions to clients...

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Under the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests through email and phone and updates the schedule board.Logs and...

At Microbase Incorporated (Official Page), we are seeking a highly skilled and experienced Service Desk Team Leader to join our team. The ideal candidate will have a proven track record of managing a service desk team, ensuring excellent customer satisfaction, and driving process improvements.About the Role:Manage and lead a team of service desk specialists,...

At Microbase Incorporated (Official Page), we are seeking a highly skilled Help Desk Team Lead to join our team.Job OverviewThis role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests...

On-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionJOB DESCRIPTIONUnder the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD...

As a Global Service Desk Quality Lead, you will be responsible for driving quality excellence across our Service Desk operations globally. This role requires a deep understanding of quality management principles and practices, as well as excellent leadership and collaboration skills.The ideal candidate must possess a Bachelor's Degree in IT or a relevant...

Job Responsibilities:Responsible for Providing technical support to resolve customer's concerns.Provides telephone voice and email support to resolve customer's concerns following pre-defined support procedures and policies using support channels and tools provided by client with a primary focus on achieving customer resolution and satisfaction.Collects all...

NegotiableOn-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionResponsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details...

Welcome to Shangri-La Group, where we're dedicated to providing unforgettable experiences for our guests. As Front Desk Supervisor Lead, you'll play a vital role in shaping these moments.About the PositionReporting directly to the Front Office Manager, you'll oversee the daily operations of the front desk team, ensuring prompt and efficient...

Job Description:JK Network Services is hiring a Service Desk Analyst to join our team. The successful candidate will provide technical support to our clients and troubleshoot hardware, software, and network issues.Company Overview:We are a world leader in business process, consultancy, and information technology services. Our company values innovation,...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment