Software Application Support Professional

2 weeks ago


Manila, National Capital Region, Philippines Technidata Incorporated Full time
Job Title: Software Application Support Professional

We are seeking a professional with strong technical skills to join our team as a Software Application Support Professional. This role involves providing level 1 support to our clients in France and Canada, as well as level 2 support and assistance to our subsidiaries and distributors in the Asia Pacific Region.

Key Responsibilities:
  • Provide technical support via phone, email, or remote access.
  • Travel to client sites for direct assistance or to deploy new solutions/software modules.
  • Conduct unit tests for connections, interfaces, and modules, and participate in software migration projects.
  • Establish visit reports and update configuration.


**Required Skills & Qualifications:**
  • Fluent in French and English.
  • Experience with MS Windows Server, Unix/Linux, Database (MS SQL or Oracle), and Incident Management.
  • Knowledge of ITIL principles is an advantage.


What We Offer:
Opportunities for growth and development, competitive compensation package, and a dynamic work environment.

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