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Software Support and Maintenance Professional

3 weeks ago

Manila, National Capital Region, Philippines 77GSI Full time

We are looking for a talented Software Support and Maintenance Professional to join our team at 77GSI. In this role, you will be responsible for providing top-notch support and maintenance services for our software applications and infrastructure.

Key responsibilities include:

  • Providing resolution support for incidents and problems impacting production systems or platforms.
  • Implementing enhancements and permanent fixes to address obsolescence and vulnerabilities.
  • Coordinating maintenance (patch and preventive) activities to ensure smooth system operation.
  • Collaborating with Build and Operations teams to develop and implement mitigation strategies for identified risks.
  • Managing production releases and coordinating capacity planning activities for applications and infrastructure.

To succeed in this role, you must have excellent technical knowledge and skills, as well as strong communication and teamwork abilities.