
Administrative Billing Coordinator
3 days ago
This is a role within the organization based in an office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM.
Responsibilities / Tasks
- Manages daily billing processes for spare parts and service projects within the region.
- Responds to customer inquiries in a timely and professional manner on billing questions.
- Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
- Manages customer information and company information related to online portals and ERP customer account set up.
- Interfaces with other departments in a timely and professional manner.
- Communicates with customers on any billing-related needs for their accounts.
- Balances open tasks with other staff support priorities within the team or department when known.
- Other service department tasks and assignments as directed by the department manager.
Your Profile / Qualifications
- Preferably an accounting or business degree or commensurate experience in inside sales billing support.
- 3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
- Able to provide business support to a multi-location team efficiently and accurately.
- Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software applications.
- Ability to efficiently work with online customer payment portals and order management screens.
- Able to multi-task and work under pressure.
- Self-motivated and highly organized. Must be able to work independently and as part of a team.
Job Requirements
The ideal candidate will have a strong background in billing operations and excellent communication skills. The selected candidate will be responsible for managing the billing process from start to finish, ensuring accuracy and efficiency. He/She must also possess strong analytical and problem-solving skills to handle complex billing issues effectively.
Key Responsibilities:
Manage billing processes, respond to customer inquiries, create and transmit invoices, manage customer information, interface with other departments, communicate with customers, balance open tasks, and perform other assigned duties.
Ensure accurate and timely processing of bills to avoid delays in payment receipt.
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