Coordinator

6 days ago

Ayala Alabang, National Capital Region, Philippines The Citco Group Limited Full time

About Citco

Citco is a global leader in fund services, corporate governance, and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About The Team & Business Line

We're a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. We also build strong bonds among our teams, fostering a community where colleagues support one another and departments collaborate to help others succeed. Our culture emphasizes caring about our company values and embodying them in our work. At Citco, this people-centric philosophy is central to who we are and is reflected in our daily actions.

Responsibilities

Your Role:

This position is part of the Business Excellence ("BE") team as a super user of Oracle EBS, supporting HR in system-related tasks. Responsibilities include triaging user-raised issues, resolving basic user problems, performing data entry, maintaining employee records, and supporting the transition from local HR transactions to global HR processes.

This role is a key part of the Citco Group HR Center of Excellence, primarily responsible for HR Operations administration globally.

  • Act as a super user of Oracle EBS, supporting HR system users
  • Set up and maintain HR records and core system elements
  • Perform ad hoc recruitment and HR administrative tasks
  • Analyze business processes and recommend improvements
  • Drive process improvements

Qualifications

About You:

  • Experience in a Shared Services environment, especially in HR BE teams
  • Experience with Oracle EBS is desirable but not mandatory
  • Detail-oriented with strong communication and interpersonal skills
  • Experience working with end users to troubleshoot and resolve system issues
  • Ability to work effectively in both local and international virtual teams
  • Ability to analyze system issues, identify patterns, and coordinate fixes
  • Understanding of security, governance, and data privacy procedures
  • Multitasking ability and adaptability to a fast-paced environment
  • Mature, proactive, and responsible attitude
  • High initiative and strong interpersonal and communication skills in English

Our Benefits

Your well-being is a priority. We offer various benefits, training, education support, and flexible working arrangements to help you succeed while maintaining work-life balance. Benefits vary by location.

We value diversity and foster an inclusive culture that promotes innovation and mutual respect. We encourage applications from people with disabilities and provide accommodations during the selection process upon request.

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