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Sales Contact Center Specialist

1 week ago

Pasig, National Capital Region, Philippines BEL USA LLC Full time

Job Title: Sales Contact Center Specialist

Job Summary:

We are seeking a skilled Sales Contact Center Specialist to join our team. The successful candidate will be responsible for selling and customer support activities, contributing to the team's achievement of service metrics and contact center goals.

Main Responsibilities:

  • Provide sales and customer support through phone, email, and chat.
  • Achieve sales goals and contribute to team achievement of service metrics and all contact center goals.
  • Process claims, redo/replacement orders or issue in-store credit.

Qualifications:

  • Associate's/Bachelor's Degree.
  • Minimum of one year previous sales/customer service experience, preferably in a related industry.
  • Basic sales and negotiation skills.