Call Center IT Manager

V-Call Center Link Inc. is looking for an exceptional Pasig Call Center Operations Expert. As a key member of our operations team, you will be responsible for overseeing daily operations, managing teams, and driving business results.Key Responsibilities:Operational Excellence: Ensure all operations run efficiently, effectively, and meet/exceed established...

We are seeking an experienced Operations Supervisor to join our team at V-Call Center Link Inc. in Pasig. This role requires a strong leader who can manage daily operations, ensuring we meet and exceed Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and performance goals.Responsibilities:Team Management: Oversee daily operations, manage...

About the RoleWe are seeking an experienced Call Center Manager to join our team at MCI. The successful candidate will be responsible for leading a team of customer service representatives and managing day-to-day operations in a fast-paced environment.You will be responsible for coaching and developing your team members, managing metrics, and implementing...

Job DescriptionAs a highly skilled Care Manager – Service Assurance, you will lead and oversee all aspects of our customer service operations. This role requires a hands-on leader with BPO experience, call center expertise, and strong managerial skills to drive service excellence and operational efficiency.Customer Service Management: Oversee all customer...

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.QualificationsNo Call Center Experience RequiredWith at...

Millennium1 Solutions is seeking a highly motivated Call Center Specialist to join our team.As a Call Center Specialist, you'll be responsible for providing exceptional customer service to our clients, addressing their inquiries and resolving issues in a timely and professional manner.Key responsibilities include managing inbound customer calls, responding...

Neks Job Philippines is a dynamic company that values innovation and excellence. We are looking for a talented Call Center Specialist to help us deliver exceptional customer experiences.As a Call Center Specialist, you will be responsible for managing customer calls and providing assistance to resolve their concerns. You will work closely with our team to...

Job SummaryWe are seeking a skilled Call Center Agent to join our team at Santaisabel. As a Call Center Agent, you will be responsible for providing exceptional customer service and resolving issues in a timely manner.

Job DescriptionAt V-Call Center Link Inc., we are seeking a skilled IT Asset Manager to join our team. This role involves overseeing the lifecycle of IT assets, ensuring compliance with software management policies and regulations.The successful candidate will have experience working with cost center owners to influence budget allocation, as well as strong...

Virtual Process / Call Center Agents - Pasig 20kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...

TEAM LEAD ROLEThe Customer Service Supervisor I position at Mass Markets is responsible for ensuring call quality from start to finish and proactively seeks ways to improve internal processes and sales results program-wide.KEY DUTIESLead a team of customer service representatives.Coach and develop reports on customer service processes and best...

Job DescriptionThis leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets.Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A...

Neksjob Philippines is a leading company in the customer service industry, and we're on the lookout for talented individuals to join our team as Call Center Professionals. As a Call Center Professional, you'll play a critical role in ensuring that our customers receive the best possible service. Your responsibilities will include responding to customer...

**Job ResponsibilitiesAs an Operations Manager, you will be responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. You will ensure call quality from start to finish and proactively seek ways to improve internal processes and results program-wide.You will conduct regular business meetings with...

Neksjob Philippines is seeking a talented Call Center Operator to join our team. As a key member of our call center, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a...

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.List of vacant positions: (HIRING)Customer Service RepresentativeTechnical Support RepresentativeSales/Retail RepresentativeTravel and Hotel AssociateHealthcare SpecialistFinancial Associate (PRIO)TelemarketerContent ModeratorQualifications:Amenable for...

Are you a driven and results-oriented leader who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer service and driving business growth? If so, we encourage you to apply for our Call Center Leadership Manager position at MCI.About the RoleIn this role, you will be responsible for leading a team of customer service...

Company OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are currently seeking an experienced call center operations...

About the RoleV-Call Center Link Inc. is a leading provider of IT services, and we are looking for an experienced IT Asset Manager to join our team. In this role, you will be responsible for managing the lifecycle of IT assets, ensuring compliance with company policies and regulatory requirements.Your key responsibilities will include:Collaborating with...

Neks Job Philippines is looking for a skilled Call Center Agent to join our Pasig site.About the Position:Provide exceptional customer service via phone, resolving issues and addressing customer concerns.Work collaboratively with the team to achieve sales and customer satisfaction goals.Key Qualifications:High School Diploma required; Bachelor's degree...