Contact Center Supervisor Position

Job Responsibilities:Key ResponsibilitiesThe Customer Service Supervisor I position is responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment.Supervise and motivate a team of customer service representatives to achieve high levels of performance and customer satisfaction.Develop and implement...

Job Description:We are seeking an experienced Contact Center Director to lead our site operations. The ideal candidate will have a strong background in customer service leadership, with a proven track record of driving sales growth and improving operational efficiency.As a Contact Center Director at MCI, you will be responsible for managing a team of sales...

Jocsoncollege is hiring a Contact Center Agent to provide top-notch customer service. The successful candidate will have excellent problem-solving skills and be able to communicate effectively with customers.About the PositionManage customer relationships and respond to inquiries in a timely manner.Collaborate with colleagues to resolve customer issues and...

Job DescriptionWe are seeking an experienced Call Center Operations Manager I to join our team at Mass Markets. This full-time, on-site position requires the candidate to lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives.The successful candidate will be responsible for coaching and developing reports on customer...

Job Title: Sales Contact Center SpecialistJob Summary: We are seeking a skilled Sales Contact Center Specialist to join our team. The successful candidate will be responsible for selling and customer support activities, contributing to the team's achievement of service metrics and contact center goals.Main Responsibilities:Provide sales and customer support...

About the RoleIn this role, you will work as part of a dynamic Contact Center Team, handling customer inquiries, resolving issues, and promoting our products or services. You will also be responsible for identifying and pursuing new sales opportunities, building strong relationships with customers, and exceeding sales targets.

Neksjob Philippines is seeking experienced Contact Center Representatives to join our team.Job OverviewAs a Contact Center Representative, you will be responsible for providing exceptional customer service to clients.You will handle inquiries, resolve issues, and provide product information to customers via phone, email, or chat.This role requires excellent...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.This role works closely with corporate leadership and requires a high degree of...

LOCATIONManila, PHJOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.If you are a highly motivated...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.If you are a highly motivated individual and possess excellent...

LOCATIONManila, PHJOB TYPEFull-TimePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.If you are a highly motivated...

Job OverviewMass Markets is a leading provider of Business Process Outsourcing (BPO) solutions, delivering tailored services to meet the diverse needs of clients. With a commitment to excellence and innovation, we have established ourselves as a trusted partner in the industry.The Cable Operations Supervisor oversees all aspects of our call center team,...

Key QualificationsTo be successful in this role, you should have:Experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.Excellent organizational, written, and oral communication skills.The ability to type swiftly and accurately.A high school diploma or equivalent.A wired,...

Established in August 1994, Power Mac Center is a recognized Apple Premium Reseller, Authorized Education Reseller, Authorized Training Center, and Authorized Service Provider in the Philippines. With over 25 years of experience, Power Mac Center has become a reliable retailer and service provider of Apple products to Filipino consumers. The company operates...

BenefitsWhy Work with Us?We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. Our team is passionate about delivering exceptional customer service and making a difference in our clients' lives.Our company culture emphasizes teamwork, innovation, and continuous...

KEY RESPONSIBILITIESLead a team of 5-10 call center supervisors responsible for inbound and outbound representatives.Responsible for coaching and developing reports on customer service processes and best practices.Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously.Drive a culture of accountability,...

Power Mac Center is a well-established Apple Premium Reseller, Authorized Education Reseller, Authorized Training Center, and Authorized Service Provider in the Philippines. With a strong presence in the market, the company offers a range of innovative Apple products and accessories that cater to individual lifestyles.**Role Overview**This hybrid role for a...

Job DescriptionThis leadership position is responsible for motivating sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients. The Operations Manager will work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the...

About MCI:MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting,...

POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Our team is looking for experienced call center leaders to...