IT Support Specialist
1 day ago
At Hunter's Hub Incorporated, we are seeking a skilled IT Support Specialist to join our team. This is a full-time opportunity for a motivated individual with expertise in SAP MM and other applications.
Key Responsibilities
- Facilitate seamless integration between back office applications and business lines.
- Respond to production issues in a timely manner.
- Evaluate problem resolutions and delivery of application changes to anticipate impact on business and users.
- Provide assistance to frontline tasks when needed.
- Manage the ticketed query system and maintain a comprehensive database of queries and resolutions.
- Maintain and update technical documents and procedures.
- Keep track of business operations documentation.
- Manage coordination with the team.
- Prepare weekly maintenance and upgrading requirements.
- Provide support to the IT analysis and development team.
Requirements
- Bachelor's degree in IT or Industrial Engineering or related field.
- At least 4 years' experience as an Application Support specialist.
- Proactive, resourceful, and fast learner.
- Experience in documentation, including process flow, UAT, user manuals, etc.
- SAP MM knowledge and experience in supporting other applications.
- Ticketing system experience.
- Ability to work under pressure, multitask, and work overtime or after hours.
- Good physical health and no depression or anxiety.
- Excellent communication and analytical skills.
- PAYMENT: $80,000 - $110,000 per year.
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