Mandarin Language Support Specialist

5 days ago


Pasay, National Capital Region, Philippines Better Life Manpower Services Corp. Full time

At Better Life Manpower Services Corp., we're on the lookout for a talented Mandarin Language Support Specialist to join our team. If you're proficient in conversational Mandarin Chinese and have a passion for delivering exceptional customer service, this could be the perfect opportunity for you.

As a Mandarin Language Support Specialist, you'll play a vital role in ensuring our customers receive top-notch support in their native language. Your primary responsibility will be to assist customers with their queries, complaints, and concerns in a timely and satisfactory manner.

Key Responsibilities:

  • Provide exceptional customer support via various communication channels, including phone, email, and live chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless support delivery.
  • Stay up-to-date with product knowledge and provide expert recommendations to customers.

What We're Looking For:

We're on the hunt for a highly skilled and motivated individual who can thrive in a fast-paced customer support environment. To succeed in this role, you'll need:

  • Proficiency in conversational Mandarin Chinese.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Adaptability and flexibility in a dynamic work environment.

What We Offer:

As a Mandarin Language Support Specialist at Better Life Manpower Services Corp., you can expect a competitive salary of PHP 40,000 - PHP 60,000 per month, depending on your experience and qualifications. We also offer a range of benefits, including:

  • Comprehensive health insurance.
  • Retirement plan.
  • Annual leave.
  • Professional development opportunities.

Apply now and take the first step towards an exciting career in customer support



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